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Setting up a New ERA Live Account
Published May 13th, 2021 by Eric Cogburn
1.You will receive an invitation via email. 2.Click “Sign up now” 3.Enter your email address to send verification code. Enter the code you received and click "Verify Code" 4.Create a password and enter the rest of the required information, then click "Create" 5.Perform Account Tasks From the ERA Live portal, you can do things like managing project
How to Import a Project with Ownership While Offline
Published September 30th, 2022 by Eric Cogburn
How to Import a Project with Ownership While Offline then reconnect to ERA Live servers Prerequisites: ● ERA Live services are initially inaccessible ● User was logged into ERA Live before the connection was lost ● Project ownership was previously exported, and the *.eraowner file is available ● Required Access: ○ Account:
How to Export ERA Logs for Troubleshooting
Published May 11th, 2021 by Eric Cogburn
1. Click on the Properties link 2. Click on the Export Logs button 3. Find the exported log file on the desktop and email to KMTSupport@kmtechnology.com
Kmtechnology Glossary
Published April 27th, 2021 by Eric Cogburn
This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All
How do I add or remove access to dashboards?
Published December 21st, 2021 by Eric Cogburn
Prerequisites Dashboard is enabled for account Required Access Level Account: User Project: Owner Add or remove access to dashboards Navigate to the account admin page. On the right navigation bar, there is a “Dashboards” option. The last column in the table has a manage link. This link will open the management page for the dashboard. On the right n
Why Did I Get a Migration Error when Updating ERA?
Published June 16th, 2021 by Eric Cogburn
Question: I am trying to update ERA to a newer version, but I get a "Migration Error" message while updating, what is happening? Answer: Most likely, you don’t have enough disk space. When migrating, ERA makes a copy of all your projects so they can be used in the new version. You’ll need at least as much free disk space as the size of the projects
My dashboard is deviating from the initial model
Published December 21st, 2021 by Eric Cogburn
Prerequisites Dashboard is enabled for account Project is online Well has been published Required Access Level Project: Owner/Viewer or Dashboard: Viewer How do I contact the project owner to get a model update Open the ERALive Dashboard homepage in a browser window. You are able to contact the owner of the well from two locations: the additional op
How do I see which dashboards have been published?
Published December 21st, 2021 by Eric Cogburn
Prerequisites Dashboard is enabled for account Required Access Level Account: User Project: Owner/Viewer Dashboard: Viewer View what dashboards have been published Navigate to the account admin page. On the left navigation bar, there is a dashboard option. The dashboards table will list all the dashboards for wells that you currently have access to.
How do I republish recent well model changes to the dashboard
Published December 21st, 2021 by Eric Cogburn
Prerequisites Logged into ERALive Dashboard is enabled for account Project is online Well has been published Required Access Level Account: User Project: Owner Dashboard: N/A Republish well model changes Navigate to the project desktop for the well you wish to publish Select and open the well that you wish to republish If there are changes to the we
Logging in with SSO
Published April 1st, 2025 by Eric Cogburn
Logging in with SSO If this is the first time you're seeing the login window and you were told by your ERA Administrator to log in, then you're likely using ERA Live (SSO) for authentication. The login process is described below. 1. Open ERA, if you do not already have a license, the “Licensing” dialog should pop up 2. Click the “ERA Live Login" b
How do I unpublish a dashboard?
Published December 21st, 2021 by Eric Cogburn
Prerequisites Dashboard is enabled for account Required Access Level Account: User Project: Owner Add or remove access to dashboards Navigate to the account admin page. On the right navigation bar, there is a “Dashboards” option. The last column in the table has a manage link. This link will open the management page for the dashboard. On the overvie
How do I publish my well design to the dashboard?
Published December 21st, 2021 by Eric Cogburn
Prerequisites Logged into ERALive Dashboard is enabled for account Project is online Required Access Level Account: User Project: Owner Dashboard: N/A Publish the well Navigate to the project desktop for the well you wish to publish Select the well that you want to publish. There are currently two ways to publish a well: either through the right-cli
How do I pin one of my wells as a favorite?
Published December 21st, 2021 by Eric Cogburn
Prerequisites Dashboard is enabled for account Project is online Well has been published Required Access Level Project: Owner/Viewer or Dashboard: Viewer Pin a well as a dashboard favorite Open the ERALive Dashboard homepage in a browser window. A well can be marked as a favorite in two ways: through the “Favorite Well” option under the additional o
How to Login to ERA Live
Published June 25th, 2021 by Eric Cogburn
How to Login to ERA Live Required Access Level Account: User Project: Owner or Account Administrator 1 Login from ERA Open ERA and click “Licensing” in the upper right hand region of the project deskop Click the “ERA Live” Tab Click “Login” 2 Login with the ERA Live Portal Clicking “Login” in ERA will open a browser window to the ERA Live Portal Log
How to Import a Project with Ownership While Online
Published September 30th, 2022 by Eric Cogburn
How to Import a Project with Ownership While Online (i.e. Take Imported Project) Prerequisites: ● ERA Live services are accessible via an active network connection ● User is logged into ERA Live ● Project ownership was previously exported, and the *.eraowner file is available ● Required Access: ○ Account: User ○ Proje
ERA Login Troubleshooting
Published April 9th, 2024 by Eric Cogburn
ERA Login Troubleshooting Depending on how your account was set up by your company’s ERA Administrator, you'll be using one of two methods to log in: LDAP or ERA Live login. Here's how to know which one applies to you: First Time Running ERA? If this is the first time you're seeing the login window and you were told by your ERA Administrator
How do I navigate between subops?
Published December 21st, 2021 by Eric Cogburn
Prerequisites Dashboard is enabled for account Project is online Well has been published Required Access Level Project: Owner/Viewer or Dashboard: Viewer How to navigate between subops Open the ERALive Dashboard homepage in a browser window. View the well that you want to see data for. There are two ways to navigate between subops: either through th
How to Export a Project with Ownership
Published September 29th, 2022 by Eric Cogburn
How to Export Project Ownership Prerequisites: ● User is logged into ERA Live ● Project has been taken online ● Required Access: ○ Account: User ○ Project: Owner ○ Dashboard: N/A Ownership can be exported while either connected or disconnected. If ERA Live is disconnected, the user must already have been logged in to ERA L
How do I share access to my dashboard?
Published December 21st, 2021 by Eric Cogburn
Prerequisites Logged into ERALive Dashboard is enabled for account Project is online Well has been published Required Access Level Account: User Project: Owner Dashboard: N/A Share access to well’s dashboard Navigate to the project desktop for the well you wish to share Select the well There are two ways to share access to the well: either through t
How do I update ERA?
Published February 15th, 2022 by Eric Cogburn
A useful feature of ERA is automated push notifications alerting users when new versions become available. When a new version is released, a yellow alert triangle will appear both alongside the “Info” menu (Figure 1) on the project desktop and on the “Settings” gear icon from within the well design. By clicking on the “Info” menu, a dialog (Figure
How to Share a Project with ERA Live
Published May 11th, 2021 by Eric Cogburn
How to Share a Project Required Access Level Account: User Project: Owner or Account Administrator 1 Navigate to the Project page This can be done by (1A) navigating on the website or by (1B) clicking on the share button in ERA. 1A Website Navigation Login to ERA Live - Account Administration ( https://eralive.kmtechnology.com/ ) Use the sidebar n
How to Set Up Access to an EDR Provider
Published May 11th, 2021 by Eric Cogburn
Required Access Level Account: Administrator Project: N/A Setting Up Master EDR Account ERA Live leverages EDR Providers’ WITSML services to stream rig data into ERA. Most EDR providers treat the WITSML service as an “add on” service, separate from the normal online EDR viewer, so you may need to add the WITSML service with your EDR provider as a fi
Handling Wells with Multiple Time Data Sets
Published December 21st, 2021 by Eric Cogburn
Handling Wells with Multiple Time Data Sets Background To better accommodate ERA Live workflows, time data sets are treated differently in ERA 5 versus ERA 4. In ERA 4, time data sets were associated with projects, whereas in ERA 5, time data sets are associated with well designs. This difference requires a special merge process for some well design
How do I customize my dashboard view?
Published December 21st, 2021 by Eric Cogburn
Prerequisites Dashboard is enabled for account Project is online Well has been published Required Access Level Project: Owner/Viewer or Dashboard: Viewer Customize dashboard view Open the ERALive Dashboard homepage in a browser window. View the well that you want to see data for. In the top right corner, click the settings gear to open a popover men
Setting up a New User in ERA Live
Published May 11th, 2021 by Eric Cogburn
New User Setup Required Access Level Account: Administrator Project: N/A 1 Add a New Account User Go to eralive.kmtechnology.com From the account overview, use the sidebar navigation to select ‘Users’ Click ‘Add User’ to open the ‘Add Users’ modal Add user emails and select the desired role, click ‘Add User’ Review list of selected users, click ‘Don
How to Connect to a Time Data Source in ERA Live
Published May 11th, 2021 by Eric Cogburn
Required Access Level Account: User Project: Owner 1 Navigate Add Data Source screen After opening the project, open the well design Open the time data dialog, click the ‘Data Sources’ tab if needed Click ‘Add Data Source’ Select File or EDR as your source type 2 Set up EDR if necessary Select Provider This is the EDR Provider or the company th
How do I view a plot full screen?
Published December 21st, 2021 by Eric Cogburn
Prerequisites Dashboard is enabled for account Project is online Well has been published Required Access Level Project: Owner/Viewer or Dashboard: Viewer View a plot full screen Open the ERALive Dashboard homepage in a browser window. View the well that you want to see data for. On the dashboard for the well, hover over the plot that you wish to pop
ERA Machine License Instructions
Published May 11th, 2021 by Eric Cogburn
1 Download ERA KMTSupport@kmtechnology.com can provide a link to the installer if needed. 2 Install ERA and Request License Once downloaded and installed, request a license by selecting the “Machine” license option and then press the “Send License Request” button: 3 K&M will Enable the License The machine license will be added. Email KMTSupport@
How to Work Offline in ERA Live
Published May 11th, 2021 by Eric Cogburn
Required Access Level Account: User Project: N/A 1 Enable Local Processing Mode After opening the project, open the well design Open the time data dialog, click the ‘Data Sources’ tab if needed Click ‘Remote Settings’ Select ‘Local Processing Mode’
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