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My dashboard is deviating from the initial model

How do I contact the owner for an update?

Written by Eric Cogburn

Updated at December 21st, 2021

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Prerequisites

  1. Dashboard is enabled for account

  2. Project is online

  3. Well has been published


Required Access Level

Project: Owner/Viewer

or

Dashboard: Viewer


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How do I contact the project owner to get a model update

  1. Open the ERALive Dashboard homepage in a browser window.


  1. You are able to contact the owner of the well from two locations: the additional options from the well in the main table or the additional options from the favorite card for the well (if the well is marked as a favorite)


  1. Both options open a pop-over menu that has a “Contact Owner” option. This option will open the owner’s email address in the preferred email client.

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